Navigate Your
Degree.
Navigate Your Degree·护航你的学位之路
Tell us what you are studying and where you are stuck. We read it through and reply with a directional answer — whether the work fits Vive Education's escort scope, and whether to schedule a fuller call.
Typical turnaround is within 24 hours on weekdays; weekends and Singapore public holidays slip by one working day. Use WhatsApp for anything urgent.
Email, phone and WhatsApp all land with the same team.
The primary inbox is [email protected]. The admissions, admin, and billing aliases route to the team member who owns that lane.
Singapore
3 Little Road · #04-02.
Please make an appointment by email or WhatsApp before visiting.
If the map does not load, open it directly in Google Maps: 3 Little Road · #04-02 · Singapore →
Include the six details below.
Not to filter anyone — just so the first reply can be specific and useful, instead of a "please send us the following info" loop.
- 01
School
Kaplan, PSB, Amity, SIM, or another CPE-registered private institution.
- 02
Programme
The degree or major you are currently taking, for example Kaplan-UCD Bachelor of Business Studies, Finance specialisation.
- 03
Current module
The module code or name you are taking this semester.
- 04
Deadlines
When is the next assessment due? When is final submission?
- 05
Language preference
English, Mandarin, or both.
- 06
Optional materials
Task sheet, rubric, marking guide, or AI policy link issued by the school.
A few things to know first.
The questions we get most often. The rest we save for the call.
How long until I get a reply?
Within 24 hours on weekdays; weekends and Singapore public holidays slip by one working day. If your deadline is within 48 hours, WhatsApp +65 8686 3695 directly — subject line "URGENT · course · deadline".
Is the first consultation paid?
The first directional reply is free — we tell you whether the work fits our scope and whether it is worth a fuller call. Whether and how the subsequent fuller consultation is charged is set out in that first reply.
Do we have to meet in person?
Not necessarily. First-touch can be email, WhatsApp, or a video call. If we do meet, the office is 3 Little Road · #04-02, Singapore — please book a time first so someone is there to receive you.
Can a parent enquire on behalf of the student?
Yes for first enquiry. For signing the agreement, the student must be present — under the academic-integrity framework, the student is the contracting party. We work with parents in Mandarin; with students in either language.
What if I am not enrolled yet?
Vive Education only escorts coursework inside a degree programme. We do not handle admissions, do not arrange visas, do not choose schools for you — please ask a CPE-registered Singapore education consultant or the school's admissions office.
Is the information I send safe?
Personal data is handled under Singapore's PDPA. We do not share student information with third parties, do not proactively contact your school, and do not use your coursework for public promotion. See Privacy below.
Student information is handled under Singapore PDPA.
We do not share student information with third parties, do not proactively contact your school, and do not use your coursework for public promotion. Unless the school formally enquires and the student gives written authorisation, your tutoring record stays inside Vive Education. Full terms in the PDPA Notice and Privacy Policy.