Services

Five ways
we work with students.

From a one-module rescue to an end-to-end music portfolio — engagement is shaped by what the student is actually facing.

I

Tier 1 · Single Trimester

Single-Module 护航

One trimester, one module. We work alongside one specific assessment — a 4,000-word essay, a coursework portfolio, a final exam, a capstone project. Includes weekly sessions, rubric mapping, structured drafting milestones, and one mandatory school-tutor review before final submission. Most suitable for students who only need help on one demanding module per semester.

SGD __ per trimester

3-month cycle · Fees on enquiry

II

Tier 2 · Multi-Module

Full-Semester 护航 · Multi-Module Bundle

Three to four modules across one trimester. We sit down with the student in week one, build a study plan for the whole semester, allocate Leonard / Victor / Ruby across the modules, and then run the cycle. Includes coordination across tutors, mid-semester progress review with parents (bilingual), and a final submission audit.

SGD __ per trimester

Bundled discount vs. single-module · Fees on enquiry

III

Tier 3 · Music Programmes

Music Programme 护航 · Raffles Music College and similar pathways

Led by Ruby Zhou — Founder of Ruby's Music Rainforest (音乐雨林工作室), singer-songwriter and vocal coach, Master's in Popular Music Vocal Performance (University of West London), and a two-time award-winning composer (Best Melody Award at NUS-hosted 心情溶剂; SGSW "Write My Own Song" Best Song Award — both songwriting categories). Previously: Head of Children's Vocal Training at Lee Wei Song School of Music. Covers popular songwriting modules (词曲创作), vocal performance modules, popular music modules, and children's music pedagogy modules. Suitable for Raffles Music College diploma and degree students, LASALLE / NAFA / University of the Arts Singapore (UAS) music pathways, composition and vocal-major audition preparation, and Lee Wei Song School of Music adjacent pathways where songwriting, vocal, and children's-music tracks are assessed.

SGD __ per module / per term

Fees on enquiry

III · B

Tier 3B · Portfolio

Portfolio Mentorship 作品集护航 · Single-Mentor, End-to-End

A dedicated portfolio engagement led by Ruby Zhou: one student, one mentor, end-to-end — idea → lyrics → melody → arrangement → vocal performance → recording. Because Ruby holds both songwriting awards (Best Melody / Best Song) and performing credentials (Master's in Popular Music Vocal Performance, performing artist), a student does not have to stitch together a separate composer, vocal coach and producer. Designed for final-year portfolio submissions and applicants to LASALLE, NAFA, University of the Arts Singapore (UAS — NAFA + LASALLE migrated to UAS for degree-awarding from August 2024), Singapore Raffles Music College (SRMC), Lee Wei Song School of Music advanced programmes, and overseas music colleges (Berklee, Trinity and similar). Deliverable: a portfolio submission package at school-requirement standard (multiple tracks if required), with creative-process documentation suitable for academic review. Can be paired in parallel with VIVA's core academic-tutoring lines (e.g., a music-theory paper 护航 by Ruby).

Per-portfolio engagement · SGD __

Scope agreed in writing · Fees on enquiry

IV

Tier 4 · Appeals

Reassignment & Appeal Letter Help

A short, focused service for moments when a student needs to submit a reassignment request, an extenuating-circumstances claim, an academic appeal, or a programme-transfer letter to their school. We help structure the letter in the tone and format the school expects. Complimentary for any student already enrolled in Tier 1, 2 or 3.

Complimentary for existing clients

Standalone enquiries welcome

The Cycle

How a 护航 cycle works.

  1. Step I

    Kickoff

    Review the student's assessment brief, partner university, marking rubric and AI policy.

  2. Step II

    Study Plan

    Build the trimester study plan and milestone calendar (typically 5-7 milestones per module).

  3. Step III

    Tutor Sessions

    Weekly sessions — concept work, draft review, model building, rehearsal of oral components.

  4. Step IV

    School-Tutor Review

    Mandatory: at least one review pass by the student's own school tutor before final submission.

  5. Step V

    Final Submission

    Final submission with AI usage declared per partner university policy. Cycle review with parents.

Schools Covered

Schools and awarding universities we cover.

CPE-registered Singapore Private Institution

Kaplan Higher Education Academy (KHEA)

University College Dublin (UCD) · Northumbria University · University of Portsmouth · Birmingham City University (BCU) · Murdoch University · Monash University

CPE-registered Singapore Private Institution

PSB Academy

Coventry University · Edinburgh Napier University · Edith Cowan University · La Trobe University · Massey University · The University of Newcastle, Australia · University of Hertfordshire · University of Canberra

CPE-registered Singapore Private Institution

Amity Global Institute Singapore

University of London (Royal Holloway-directed) · University of Northampton · Teesside University · University of East Anglia (UEA)

CPE-registered Singapore Private Institution

Singapore Raffles Music College

Music theory, composition, performance, and conservatoire-side academic coursework.

CPE-registered Singapore Private Institution

Other CPE-registered Singapore private institutions

MDIS · JCU Singapore · Curtin Singapore · TMC Academy · EASB · ERC Institute · NAFA · LASALLE · DigiPen Singapore — please enquire by school and programme.

On terms. All engagements are governed by the VIVA EDUCATION PTE. LTD. Services Agreement. Summary: we coach the method, not the manuscript; AI assistance is declared per the partner university's policy; we require a school-tutor review before final submission; we do not guarantee a specific grade outcome, as the work submitted is the student's own.

Fees are payable per trimester in advance; refund and pause policies follow Singapore consumer-protection norms and the partner university's own withdrawal calendar. Full terms in the signed Services Agreement.